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WHO WE ARE


WE ARE

e-commerce experts

Pharmapacks is a leading eCommerce enablement platform and premier retail seller that connects consumers to their favorite health, beauty, and wellness brands on popular online marketplaces such as Amazon, Walmart, eBay, Target, and Google Shopping. Since Pharmapacks’ inception in 2010, the company has grown to become one of the largest marketplace retailers in North America.

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ABOUT US

fast facts

Top

3rd-party retail seller on US marketplaces

10

years of reselling experience

100+

partnerships with large consumer brands as well as digitally-native brands

850+

employees

31,000+

SKUs sold

1.8M+

orders shipped per month

500,000

sq ft of warehouse & expanding

2M+

reviews across marketplaces

13.3M+

shipments in 2019

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Shipments go out 7 days each week

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We serve the USA, Canada, & UK.

2021 plans for expansion throughout Europe and Asia.
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24-hour warehouse operations

WHAT WE DO


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A CLOSER LOOK

Marketplace Management & Growth Expertise

We directly purchase products and seamlessly handle tactical business operations, empowering brand owners to focus on their core competencies while maintaining control of the brand experience.

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Logistics/ Fulfillment & Distribution

  • Automated fulfillment solutions support fast, 2 day delivery across the U.S. and Seller Fulfilled Prime.
  • Industry leading customer satisfaction levels and quality assurance
  • Agile capabilities powered by proprietary technology
  • Designed to scale and meet the challenges of seasonality and demand spikes
  • Value-added solutions include: kitting, packaging, bundling and end-to-end reverse logistics management

Marketplace Management

  • Manage sales and product assortment on multiple marketplaces
  • Account management and ongoing brand communication
  • Joint business planning and promotional calendarization
  • Maintain active listings by addressing listing issues quickly
  • Launch new products and update listings
  • Ensure brand protection
  • Provide valuable business & data insights

Performance Marketing & Creative

  • Strategic Media Planning and growth execution
  • Media Analytics & optimization
  • Search strategy and execution for unbranded, branded, and conquesting terms
  • Amazon Display ads to drive brand awareness and prospecting
  • Social media activations that drive PDP traffic
  • Email marketing
  • Sampling/insert program

End-To-End Online Marketplace Solution

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OUR GOAL

growth acceleration

We are a retailer following a wholesale-retail model while also providing performance marketing, logistics, and fulfillment services without any additional cost.

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Creative

  • Enhanced brand content/A+
  • Product photography
  • Baseline/carousel images optimization
  • Design and print promotional inserts
  • Amazon storefront design
  • Ensure adherence to brand’s style guide
  • Banners
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Inventory Planning & Data Analysis

  • Inventory analysis and planning
  • Sales opportunity analysis
  • Marketing investment analysis
  • Brand analytics and market share
  • Demographic purchase trends
  • Basket analysis
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Multichannel Sales Solutions

  • Compliantly solicit & manage reviews
  • Maintain MSRP/MAP
  • Improve brand integrity
  • Manage fraud
  • Oversee controlled distribution
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Customer Experience

  • Review and respond to customer feedback
  • Customer satisfaction
  • On-site customer service
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Growth Strategy / Investment

  • Strategize on improving operating margins
  • Advise on online international expansion
  • Conduct market / trend research to suggest new product lines
  • Provide support during investment rounds
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Retail Growth

  • Leverage Pharmapacks’ network through Emerson Group to reach top brick-and-mortar channels
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Ancillary Functional Support

  • Make introductions to effective PR teams
  • Advise on discrete legal matters
  • Provide introductions to more cost-effective manufacturing/co-packing facilities

OUR PARTNERS


OUR PARTNER PORTFOLIO

Broad Assortment of Partner Brands

A sampling of our portfolio which is primarily focused on health, beauty, personal care, and wellness brands

Established Brands

Emerging Brands

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OUR COMMITMENT

we get really invested

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We invest in transforming digitally native brands into lasting household names.

We cultivate and directly invest in emerging brands by treating them as our own. This means building a community of disruptive CPG founders and leveraging our decade’s worth of marketplace learnings and strategic partnerships to take their growth and presence to the next level.

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