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*PLEASE NOTE THAT DUE TO THE COVID-19 GLOBAL PANDEMIC, OUR CUSTOMER SERVICE TEAM IS WORKING REMOTELY AND CAN ONLY BE REACHED VIA EMAIL.*

You will find answers to most commonly asked questions in our FAQ section. 

Should you have additional questions, please contact us at 855-797-2257, email us at customercare@pharmapacks.com, or click on the Live Chat icon on the right side. Your questions will be answered by one of our Customer Care representatives.

Our Customer Service Department is available Monday through Friday from:

  • 8 AM to 8 PM ET
  • 7 AM to 7 PM MT
  • 6 AM to 6 PM CT 
  • 5 AM to 5 PM PT

By Phone: 855-797-2257

By Email: customercare@pharmapacks.com

By Live Chat: Click on the Live Chat icon, at the upper section of the scroll bar.

While emails and messages left via Live Chat are not monitored after-hours, we will do our best to respond promptly the following business day. Business hours are subject to change due to holidays or extenuating circumstances.