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Contact Information

You will find answers to most commonly asked questions in our FAQ section.  Should you have additional questions, please contact us at 855-797-2257, email us at customercare@pharmapacks.com, or click on the Live Chat icon in the upper right hand corner.  Your questions will be answered by one of our professionals.

Our Customer Service Department is available Monday through Friday from 8 AM to 8 PM EST:

By Phone: 855-797-2257

By Fax: 718-767-7735

By Email: customercare@pharmapacks.com

By Live Chat: Click on the Live Chat icon in the upper right hand corner


While emails and messages left via Live Chat are not monitored after-hours, we will do our best to respond promptly the following business day.


Free Shipping
$49 or more

How do I take advantage of Free Standard Shipping?

  1. All products in your order must be noted as Free Shipping Eligible.
  2. Your product order must total $49 or more after all coupons and discounts are applied.
  3. Your order must not weigh over 10 pounds. Orders overweight will accrue a surcharge per pound for every pound over 10 pounds.
  4. Orders containing more than 4 aerosol items may not qualify for Free Shipping.

Still have questions? You'll find additional information in our Shipping & Returns section at the bottom of any page.